We're here to help you save money and time
Here you'll find information about managing your energy costs, paying your bills, changing your account details and more information on your energy agreement. If you can't find what you need, please contact us for help.
Please note that the information in this section is specific to Small & Medium Business - account enquiries.
For Large Commercial & Industrial Business customers can be made by contacting us on 1800 807 107.
Smarter ways to pay your bill
Direct debit, online, phone, post or in person - pay the way that suits you. To understand your electricity bill, view our sample bill with explanations. (For customers with <100MWh annual consumption only).
Paying Your Bill | Understanding Your Bill
Contact us to change your details
If the mailing details for your account have changed, you can quickly update them by calling us on
13 13 67. Click here for other contact details.